Privacy Policy

Effective Date: 7/9/19

Okamoto U.S.A. Inc. respects your privacy and is committed to protecting it though compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our Site, and our practices for collecting, using, maintaining, protecting and disclosing that information. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices. This Privacy Policy is part of and incorporated into the Terms and Conditions, found here, which is a legally binding agreement between Okamoto and you.

Please review this Privacy Policy carefully to understand how we collect information, how we use the information, with whom we share it, and the choices available regarding our use of the information. If you do not agree with our policies and practices, you may choose not to use our Site. By accessing and using the Site, you accept and agree to this Privacy Policy.

Information We Collect

We collect information when you visit our Site and when you choose to provide information through our Site. If you choose to provide it, we may collect your contact information (e.g., name, postal address, email address) and other content you transmit or post on the Site (such as data, questions, comments, and suggestions).

In addition, when you visit our Site, we may collect certain information by automated means, such as cookies and web beacons. The information we obtain in this manner includes: IP address, browser characteristics, device characteristics, operating system, referring URLs, geographic location, information on actions taken on our Site, and dates and times of website visits. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

How We Use the Information We Collect

Okamoto may use the information we collect to:

offer and provide information and services to you;

display content on our Site;

personalize your Site experience and deliver the type of content and product offering in which you are most interested;

communicate with you about, and administer your participation in surveys, programs, newsletters, promotions and other Site features;

respond to and communicate with you about your inquiries and requests and provide information and products you request;

send periodic emails to market and promote our products and services and for non-marketing or administrative purposes;

operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; targeting advertising for our products; performing data analytics; and other internal functions);

perform data analyses and processing (including market and consumer research, trend analysis, financial analysis, anonymization, encryption and tokenization of personal information);

protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and comply with and enforce applicable legal requirements, relevant industry standards and our policies.

In addition, we use may information collected online through cookies, web beacons and other automated means for purposes such as (i) customizing our users’ visits to our Site, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our Site, and (iii) managing our business. We may also use this information to help diagnose technical and service problems, administer our Site, identify users of our Site, and gather demographic information about our users. We may use clickstream data to determine how much time users spend on web pages of our Site, how users navigate through our Site, and how we may tailor our Site to better meet the needs of our users.

We may use third party service providers to assist us in better understanding our Site visitors. These service providers use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website.

Information We Share

We do not sell, trade or otherwise share information about you, except as described in this Privacy Policy. We may share information with third parties who perform services on our behalf. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share the information we obtain with our affiliates, subsidiaries and partners.

We may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on a lawful disclosure request, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, or (iv) when you authorize us to. We reserve the right to transfer any information we have about you in the event we sell, transfer, or merge all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

Information Retention

We will retain your information for as long as is reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us. Information that has been de-identified, anonymized, and/or aggregated may not be retrievable or traced back for destruction, deletion or amendment. Information you have shared with others (e.g., through group posts) may remain visible, and we do not control information that other users may have copied from our Site.

How We Protect Your Information

Okamoto takes reasonable and appropriate measures to protect your information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Okamoto implements certain physical, administrative, and technical safeguards that are designed to protect the integrity and security of your information. Okamoto personnel may access and use information only if they are authorized to do so and only for the purpose for which they are authorized.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee that information may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or administrative safeguards. Any transmission of information is at your own risk. You agree that Okamoto is not liable for the unauthorized release of your information, unless such release was the result of gross negligence or willful misconduct on the part of Okamoto.

Links to Other Websites

Our Site may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for those websites’ content, any use of those websites, or the privacy practices of those websites.


Our Site is hosted in the United States of America. We make no representations that the information on our Site is appropriate or available for use in any location outside of the United States. If you are a resident of another country, or are accessing the Site from outside of the United States, please note that you are transferring your data to the United States of America which does not have the same data protection laws as the European Union and other regions.

Children’s Online Privacy Protection Act (COPPA)

Our Site is not intended for children under thirteen (13) years of age. No one under age thirteen (13) may provide any information on our Site. Consistent with COPPA, Okamoto will never knowingly request information from anyone under the age of thirteen (13) without requiring parental consent. IF YOU ARE UNDER THIRTEEN (13) YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE SITE AT ANY TIME OR IN ANY MANNER. Any person who provides their personal information to Okamoto through the Site represents that they are thirteen (13) years of age or older. If you believe the personally identifiable information of anyone under the age of thirteen (13) has been provided to Okamoto, and you are the parent or guardian of that individual, you may contact us to request that we delete any such personally identifiable information, at

Accessing and Correcting Your Information

You can review and change your personal information by sending an e-mail to to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Changes to Our Privacy Policy

Okamoto may make changes to this Privacy Policy at any time. When changes are made, an updated Privacy Policy will be posted on our Site. The changes will apply to all information we have about you. All changes are effective immediately upon posting; the date the Privacy Policy was last revised is identified at the top of the page. We encourage you to periodically review this Privacy Policy to say informed about how we are protecting the information we collect. Your continued access and use of the Site constitutes your acceptance of this Privacy Policy and any updates.

Contacting Okamoto

If you have any questions, comments, or concerns about this Privacy Policy, your privacy, or our collection and use of your information, please contact us at: 1-800-283-7546